What is Asana?
Asana is a work management tool that allows teams to plan, organize, and track their projects in one place. Unlike simple to-do lists, Asana offers:
Multiple ways to visualize work: List view, Board (Kanban), Timeline, and Calendar.
Hierarchical structure: Portfolios → Projects → Tasks → Subtasks, allowing you to organize work from the macro to the micro level.
Custom fields: Tailor each task with the specific information your team needs.
Real-time collaboration: Comments, assignments, due dates, and notifications.
Prerequisites
Before you begin setting up the integration between Darwin and Asana, make sure you meet the following requirements:
An active Asana account (free or paid).
At least one project in Asana where the derived tasks will be created.
Your Asana user account must have editing permissions for that project.
Note on plans: Asana's free plan works for getting started, but it has API limits and lacks custom fields. For professional use, a paid plan is recommended.
Connecting Asana with Darwin AI
Go to Workflows > Apps in the main menu.
Click on Add a connection.
Select Asana > Add a connection.
Assign a unique name to the connection.
Click on Grant access.
Log in to your Asana account if you haven't already.
Click the "Allow" button to authorize the connection.
Your connection is ready!
What can you do by connecting Asana with Darwin AI?
Use Case | Description |
Automatic task creation | Your AI agent can create a task in Asana with the appropriate title, description, and priority. |
Assignment to teams or individuals | The task is automatically assigned to the responsible department (tech support, logistics, finance, etc.). |
Notify internal teams about recurring incidents | If multiple customers report the same issue, your AI agent groups the cases and creates a single task in Asana for the technical team, including the count of affected users. |
Notify the customer when their case is resolved | When the human team marks a task as "Resolved" in Asana, your AI agent sends an automated message to the customer informing them that their request has been completed. |
Complete Flow Example (Darwin + Asana)
